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IT That Lets Your Firm Focus on Clients.

For CA firms, law practices, consultancies and other professional services — augment your service delivery, improve client-centricity and stand out from the competition.

  • SLA-driven IT support
  • Modern business platforms
  • Risk assessment
Practice Pulse IT tickets this week 14 · 100% within SLA
DA
Deshpande & AssociatesChartered Accountants · 24 people
0%billable
    Avg. IT response9 min
    Systems uptime99.9%
    Client portal logins1,204
    Expertise in Professional Services

    Better service. Lower cost.

    • CA & accounting firms
    • Law firms
    • Consultancies
    • Architects & engineers
    • Agencies

    Improving client-centricity, creating differentiation, building operational efficiency and optimising cost are urgent needs for professional services firms.

    To help meet these goals, ITSC provides services and customised solutions for prudent financial management, business performance management, continuous operational improvement, responsiveness to client needs, and attracting and retaining top talent.

    Performance improvement

    Teams that spend their hours on billable, high-value work.

    Lower operating cost

    Fewer manual tasks, fewer IT surprises, predictable spending.

    Faster turnaround

    Reduced time to market for every new service and every deliverable.

    Better client experience

    Quicker answers, secure sharing and a professional digital face.

    Where We Help

    Five Areas That Set Great Firms Apart

    Choose an area to see what we put in place and the result it delivers.

    Financial management
    01 · Prudent financial management

    Know where every rupee goes

    • Billing and accounting systems that talk to each other
    • Automated invoicing and payment reminders
    • Cash-flow and receivables dashboards for partners

    Result: lower cost of operations

    How We Deliver

    Platforms, Promises & Protection

    We do this using next-generation business platforms, SLA-driven IT service delivery and regular risk assessment.

    Next-gen business platforms

    Cloud practice management, CRM, ERP and collaboration tools that fit the way your firm works.

    SLA-driven IT service delivery

    Clear response and resolution targets — measured, and reported to you every month.

    Risk assessment

    Regular reviews of security, data protection and continuity risks, fixed before they cost you.

    Typical service levelsWhat “SLA-driven” means for you
    Reported monthly
    PriorityExampleResponseResolution target
    P1 CriticalWhole office cannot work15 min4 hours
    P2 HighA team or key system affected30 min8 hours
    P3 NormalOne person has a problem2 hours1 business day
    P4 RequestNew user, software or access1 business dayAs scheduled

    Exact targets are agreed in your support contract.

    Performance up, costs down, faster turnaround — and clients who notice the difference.

    Industries We Serve

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    For Professional Firms

    Let's Make IT the Easy Part of Running Your Firm.

    Do you have questions about IT services and what they can do for your firm? Fill out this simple form and our team will respond promptly.

    Talk to Our Team

    Tell us about your firm, your team size and the systems you use today.

    We usually reply within a few business hours.