Support · Mon–Sat, 10:00 AM – 6:30 PM

We Keep Your Business Running. You Keep It Growing.

Information Technology Support Center Pvt. Ltd. is a Pune-based IT partner for small and mid-sized businesses — your outsourced IT department for servers, networks, devices, security and everything in between.

0+Years of experience
0+Satisfied customers
0%CSAT score
ITSC help desk engineer
ITSC team collaborating
Server infrastructure
Tickets completed65,399+
Headquartered inPune, India
ITSC
Proactive Reliable Certified Affordable Mon – Sat Support Flat-Rate Local & Close By Partner for Growth Proactive Reliable Certified Affordable Mon – Sat Support Flat-Rate Local & Close By Partner for Growth
Who We Are

About Information Technology Support Center

At Information Technology Support Center, we're passionate about leveraging technology to empower businesses and organizations to thrive in the digital age.

With a commitment to excellence and innovation, we deliver comprehensive IT services and solutions tailored to the diverse needs of our clients. We're in this business to help other businesses grow — if we help you solve your IT issues so you become more profitable, we grow along with you.

No catch, no gimmick — just experience and best practices honed over the years to work for your business.

"We've got IT covered." — Team ITSC, Pune
ITSC Core Move your cursor
24+Years
65,399+Tickets closed
99%CSAT
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One Team, Four Strengths

Support, infrastructure, security and strategy — spinning together around your business.

Our Mission & Vision

Two Sides of One Purpose

Drag the handle — where we are today, and where we're headed.

Mission · Today

Help every client thrive in the digital age.

We deliver exceptional IT services and solutions through strategic partnerships, expert guidance and cutting-edge technology — streamlining operations, enhancing productivity and driving sustainable growth for businesses of all sizes.

  • Superior customer service
  • Long-term relationships built on trust
  • Continuously evolving with your needs
Vision · Tomorrow

Be the forefront partner empowering businesses through IT.

A seamless digital ecosystem where technology enhances productivity, fosters growth and enriches lives — redefining industry standards and driving positive change, one solution at a time.

  • Innovation that redefines standards
  • Excellence & integrity in every fix
  • Customer satisfaction above all
Why ITSC

Four Values. Zero Compromise.

The principles that guide how we support your people, protect your data and plan your technology. Hover or tap a value to open it.

01

Innovation

Value 01 / 04

Innovation

A passion for cutting-edge technology that keeps your business a step ahead.

  • Modern tools, chosen for your needs
  • Proactive recommendations, not just fixes
  • Cloud, security & automation know-how
Our Managed Services Plan

We Stop IT Issues Before They Cost You.

We partner with many types of businesses in the area, and strive to eliminate IT issues before they cause expensive downtime — so you can continue to drive your business forward.

Explore Managed Services
01

Proactive & Smart Technology

Dedication to the prevention of data loss and other business technology disasters.

02

Proactive Maintenance

Remote & on-site server remediation services at a flat monthly rate.

03

Help Desk & Remote Computer Support

Fast and reliable IT solutions and maintenance provided for your business users.

The IT Industry Secret

We Do Things Differently

Stop paying outrageously high hourly rates that sneak their way into your bill. Get proactive support for everyone in your company, when they need it, without the huge costs.

The old wayBreak-Fix IT
  • Pay per hour, surprise bills every month
  • Problems fixed only after they break
  • Downtime eats into your profits
  • You chase vendors and warranties yourself
  • Patches and updates forgotten
VS
The ITSC wayManaged & Proactive
  • One predictable flat monthly rate
  • Proactive monitoring catches issues early
  • Optimal uptime, fewer disruptions
  • We manage vendors on your behalf
  • Updates and patches applied remotely
Get the IT Secret
Certified Expertise

Credentials That Back Every Fix

Our technicians are versed in ITIL best practices and support Microsoft, Apple and Linux environments.

Microsoft
MCSEMicrosoft Certified Solutions Expert Verified
AXELOS
ITILIT Infrastructure Library Verified
PMI
PMPProject Management Professional Verified
LPI
LPICLinux Professional Institute Verified
Red Hat
RHCERed Hat Certified Engineer Verified
VMware
VCP-DCVVMware Data Centre Virtualization Verified
CompTIA
CompTIAServer+, Network+, Security+ Verified
ITSC
Multi-OSMicrosoft, Apple & Linux support Verified
Certifications / Partners

Backed by the Right Partners

The technology vendors we work with every day, the certifications our engineers hold and the partnerships behind our service.

01Technology Partners

We design, install and support solutions built on established vendors with strong local warranty and service support.

MicrosoftDellHPLenovoCiscoFortinetSophosSynologyVMwareVeeamTP-LinkCanonQuick HealSeqrite Endpoint Protection
02Certifications

Our engineers hold industry credentials across Microsoft, Linux, virtualisation, networking and service management.

MCSEITILRHCEVCP-DCVCompTIAPMP
View all certifications
03Authorized Partnerships

For hardware, licensing and service work we use authorised channels, so you get genuine products and valid manufacturer warranty.

  • Genuine hardware & licences
  • Manufacturer warranty support
  • Partner details shared on request
Ask about a vendor
Our Team

The People Behind Your IT

Management, engineers and support staff working as one team — so every request has an owner.

Management

Leadership

Sets service standards, owns client relationships and plans long-term IT roadmaps with business owners.

  • Account reviews
  • Service quality
  • IT planning
Engineering

Technical Engineers

Certified engineers for servers, networks, cloud and security — the people who design and fix the complex stuff.

  • Servers & cloud
  • Networks & security
  • Projects
Help Desk

Technical Support Team

Your first point of contact, Monday to Saturday — logging tickets, fixing issues remotely and coordinating escalations.

  • Remote support
  • Ticketing & SLAs
  • User help
Field Services

Onsite Engineers

Engineers on the road across Pune for hardware, cabling, installations and preventive maintenance visits.

  • Onsite visits
  • Installations
  • PM checks
ITSC engineer ITSC team ITSC collaboration
Our People

Meet the People Responsible for Managing Your Business IT

Friendly, certified and always one call away — the engineers behind 65,399+ completed tickets.

Talk to Our Team Join Us
Our Approach

A Cycle That Keeps IT Healthy

How ITSC handles support, preventive maintenance, monitoring and customer service — four practices that feed each other.

Practice 01 / 04

    Office Location

    Close By When You Need Us

    Our Karve Nagar office covers businesses across Pune, so on-site help is never far away.