Support · Mon–Sat, 10:00 AM – 6:30 PM

Your IT, In One Place.

The ITSC Client Portal gives registered clients one secure place to raise and track tickets, see service history, check AMC details and download reports.

  • Raise & manage ticketsLog issues and follow every update.
  • Ticket & service historyEverything we have done for you.
  • AMC detailsPlan, validity and covered assets.
  • Documents & reportsVisit reports and service records.
Inside the Portal

Everything About Your IT, At a Glance

A quick tour of what clients see after signing in. The preview below uses sample data.

Welcome back

Dashboard

3Open tickets
48Resolved this year
ActiveAMC status
Next PMVisit scheduled

Recent tickets

TicketSubjectPriorityStatus
#2041Outlook not syncing · AccountsP3In progress
#2039New laptop for Sales joinerP4Assigned
#2036Printer offline · ReceptionP3Resolved
Support

Raise a Ticket

Email / Microsoft 365
P1P2P3P4
Shared mailbox not visible in Outlook
Since this morning the "accounts@" shared mailbox does not appear in Outlook for two users…
Raise a real ticket
Support

Ticket History

AllOpenResolved
TicketSubjectOpenedStatus
#2041Outlook not syncingTodayIn progress
#2039New laptop for joinerYesterdayAssigned
#2036Printer offline2 days agoResolved
#2028VPN access for directorLast weekResolved
#2019Wi-Fi weak in conference roomLast weekResolved
Records

Service History

  1. Preventive maintenance visitAll desktops cleaned and checked; one failing disk replaced.Quarterly PM
  2. Firewall firmware updateUpdated during the agreed maintenance window.Network
  3. Server patchingMonthly updates applied and backups verified.Server
  4. Onsite visit · cabling faultDamaged patch cable replaced in the accounts cabin.Onsite
Contract

AMC Details

Active
PlanComprehensive AMC

Contract period · 62% elapsed

32Desktops & laptops
2Servers
5Printers
6Network devices
  • Quarterly preventive visits
  • Priority remote & onsite support
  • Asset register & reports
Records

Documents / Reports

Quarterly IT Health ReportPDF · Service report
PM Visit ReportPDF · Preventive maintenance
Asset RegisterXLSX · All covered devices
AMC AgreementPDF · Contract
Not an ITSC Client Yet?

Your Office IT, Unlocked.

Every AMC and Managed IT plan includes an ITSC Client Portal login — raise and track tickets, see your service history and download reports, all in one place.

  1. Step 01Free IT health checkWe review your devices, network, email and backups.
  2. Step 02Choose your planAn AMC or Managed IT plan sized to your office.
  3. Step 03Your portal goes liveYour team gets logins as soon as onboarding is done.

Portal access included with every AMC & Managed IT plan

ITSC Client Portal
Unlocks with an AMC or Managed IT plan
Raise & track tickets Service history AMC details Reports & documents